where we should be going....
Our usual holiday experience involves sitting in the rain somewhere in France, listening to the downpour beating like a thousand drums on our tent roof. Last year we didn't go on holiday at all. I came to the momentous decision that this year we would go somewhere hot, somewhere with a beach, a pool and guaranteed sunshine. I booked an hotel in Turkey, last August, for this August.We paid, in full, two days ago.
And yesterday the travel agents called to say... 'Sorry, the hotel owner has backed out... you don't have a holiday.'
#*@@#####!!!!!!!!!!! was my reaction to that.....
They have offered us a full refund or a holiday in some dingy apartment 5km from the beach. NOT GOOD ENOUGH!!!
I am so pissed off that I cannot type my real feelings. I could cry. We will not accept their replacement tat. We want a decent holiday in a decent place. But its June and what availability is there?? I have one hope - my next door neighbour and best friend works for this travel agency - she took our booking. She is nearly as devastated as we are and has promised to do everything to help us and sort out a holiday.
I know that she will do all she can. It is not her fault, but that of some idiot further up the chain. I feel sorry for her and her colleagues who have had to break the news to us.My husband has gone into town to try and sort things out. I will keep you posted.
2 comments:
Yes, definitely not good enough. A similar thing happened to me about 12 years ago - booked a lovely hotel in Eilat, really happy etc. Few weeks before take off we were informed that they had double booked and we couldn't have the hotel we wanted. However, they offered us another which was a beautiful 5 star and incredibly upmarket, so we accepted! We went to see the original hotel we'd booked while we were there and I have to say we were very pleased we changed!
Good luck, hope it all gets sorted for you. Sometimes, these things happen for a reason.
CJ xx
Oh no! I'm in the midst of planning a camping hols through France to Italy and Spain in Aug, thinking that's what British families do. We're new to being allowed out of the country - last year they took our passports (long story. No didn't involve smuggling crack inside a camel's hump!. I was getting so excited about the possibility of leaving the grey Brit skies behind and now ....sob...any advice? Yours Mad Kiwi Vegemitevix x
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